Sam runs a website builder created on Amazon Web Services sold as subscription. He was finding it difficult to support his new customers to help use the platform and retain his customers.
We got trained the product from him, during which he walked us through the entire features.
We started the customer support process with livechat and helpdesk.
6 months down the line, today we have a 24-hour team supporting almost 2500+ deployments of the product.
