Most Web hosting companies are busy focusing on expanding their business portfolio, however, the area they tend to overlook is the server management. Servers, whether they are dedicated or virtual resources, are vital for the survival of any hosting business. Any issues with them need to be attended proactively even before approached by your end customers, to provide a seamless uptime that your business guarantee. However, most of the businesses out there are not aware of the newest server management trends or do not have the expertise and industry knowledge to keep pace with the ever changing server technologies.
How can Supportlobby help you with providing that uptime and service level trust with your customers? With more than 12 years of experience and latter-day technical expertise, we can manage all aspects of your servers' day-to-day operations. Our WebHosting support services offer deployment of servers, upgrades, troubleshooting, maintenance, Live chat or Phone support with your end customers, Help-desk support, proactive server monitoring and much more.
You can start with a risk free 5 day trial with us to find out why we are the best outsourced web hosting support provider. With our predefined reasonable cost packages, you get complete peace of mind.
Our experience and expertise in Linux and Windows Hosting server management helps fixing any kind of uptime issues or performance bottlenecks with your servers. This will keep your IT Business infrastructure running intact 24x7, providing the promised SLA to your end customers.
Key benefits of our Hosting server management includes round the clock server administration, Security and Hardening, Backup Solutions and proactive monitoring.
If you are aware of the number of tickets that are created in the helpdesk and wants to keep your support budget low, this plan suits you the best.
Our professional 24/7 help-desk support team engages with your customers from your Helpdesk, thus providing the core support requirements for your end customers and resolving their issues.
We support all popular help desk platforms such as SpiralDesk, WHMCS, Kayako, ZenDesk, FreshDesk and more.
We offer Live chat support in multiple areas such as Technical, Sales/Billing, Product support etc. Our engineers acts as your live chat agents answering your customer's questions and resolving their concerns.
You can decide the specific times of day for the live chat to run or even 24/7, providing instantaneous support and thus enriching the existing customer relationships and also drive in more business.
We support all the popular live chat softwares like Zopim, Tawk.to, Olark, LiveChat, and more.
Clients select hosting companies based on reputations. Unplanned downtimes can can spoil your brand image and result in revenue loss.
Our Team provides 24/7 round the clock check on essential server services thus providing proactive monitoring for your hosting servers.
Get notified instantly via emails, Slack or even the popular
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