Outsourced Web Hosting Support

24/7 Hosting Server Management since 2006

Providing Outsourced Web Hosting Support Services Since 2006

Managing 300,000+ websites and applications


Monitoring Service

Starting at


$15 /Month

We monitor your services proactively every minute, and troubleshoots or restarts  the affected services within the limits of the SLA.

Customer Service

Starting at


$500 /Month

Our team will take care of  customer live chats, helpdesk engagements, pre-sales queries  and billing questions, while you focus sales.

Server Management

Starting at


$80 /Month

Our team focuses on troubleshooting server side issues and providing white-labelled technical assistance  to your customers 24/7.  

Do you have questions about our Webhosting support services? 

Do you support servers without control panel?

Yes, we do, however we recommend using a control panel to ease the administration process.

Do you have packages available for large number of servers or vm's?

Yes, we do provide customized packages for large number of servers, tickets and livechat calls. Feel free to submit your details or ask us to call you back.

I am looking for a per hour and per ticket plan,  Do you provide those?

Yes, we do provide per ticket plan for level 1 and 2 issues. The level 3 issues are charged at a range of 25 - 45 USD based on the type of professional services involved. 

My end customers are non English speaking clients ? Do you have any packages for me ?

We usually work with a level 1 native speaking engineers in this case for the purpose of translation.  Google translate is not something we prefer for being authentic with languages.

What are the different Support channels  you guys handle ? 

The different channels of support we use are livechat, helpdesk, and phone. However tools like Skype, Slack, WhatsApp, Signal etc are used to communicate with clients and other team members. 

I require support after the business hours. Do you provide that ?

Yes, we do that. Please get in touch with your requirements to know more about our after business hours subscriptions.

The Activelobby Difference!

Tailored plans suitable for all types of Hosting businesses, Assured 24/7 web hosting support channels.


It doesn't matter whether you are a starter in a hosting business with few servers, running a few mid-sized hosting servers, or have a fleet of servers within multiple data centers, we ensure that we got you covered on each step of the hosting business.


We provide you with three-tier support provisions with reasonable pricing to choose from, ensuring quality in each ticket and live chats handled.

Content Verified by Samjad Moopan


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